Privacy Policy

1. Introduction

Welcome to RPS (“Company,” “we,” “us,” or “our”).
We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services, in accordance with Canadian privacy laws.

2. Information We Collect

We collect the following personal information that you voluntarily provide to us:

• Name – To identify you and personalize our communications
• Phone Number – To contact you regarding your inquiries, appointments, and our services

We do not collect sensitive personal information such as Social Insurance Numbers, financial account information, or health data.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and requests
• To schedule and confirm appointments
• To provide information about our renovation services
• To follow up on service completion and customer satisfaction
• To send service-related communications

4. Information Sharing and Disclosure

We do not sell, trade, rent, or otherwise share your personal information with third parties.

Your name and phone number are used exclusively by our company for the purposes stated above.

We may disclose your information if required by law, such as in response to a court order, legal demand, or other lawful request.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights

Under Canadian privacy legislation, including PIPEDA (Personal Information Protection and Electronic Documents Act), you have the right to:

• Access – Request a copy of the personal information we hold about you
• Correction – Request corrections to inaccurate or incomplete information
• Deletion – Request deletion of your personal information
• Opt-out – Request that we stop contacting you for promotional purposes

To exercise any of these rights, please contact us using the information below.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18.

We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

The updated version will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: